Notifications
Keep patients and teams informed.
Confirmations, reminders and updates by SMS and email — sent at the right moment, in your hospital’s name.
Messages
Every update, without a phone call.
Notifications are triggered by what happens in Medyntra.
Appointment confirmations
Sent as soon as a booking is made.
All plans
Reminders
Before each visit, on the schedule you choose.
All plans
Cancellations
Patients are told promptly when plans change.
Rescheduling
New times sent automatically.
OTP
One-time codes for verification flows.
Email
Receipts and updates by email.
SMS
Short updates by SMS, billed on usage.
All plans
Notification templates
Custom templates on Professional and Enterprise.
Included in Professional and Enterprise
SMS is billed separately from the subscription, based on usage and provider charges. It is not unlimited.
FAQ
Common questions
Which channels can Medyntra use to notify patients?
WhatsApp, SMS, email and in-app (the patient portal). Hospitals choose the channels for each event — request received, confirmed, moved, cancelled, reminders, follow-ups and prescription ready.
Do SMS messages follow India's DLT rules?
Yes. SMS is sent through MSG91 using DLT-registered templates.
Is WhatsApp messaging included in the price?
WhatsApp is available on plans that include it; Meta bills WhatsApp messaging separately.
Book a demo
See Medyntra with your own workflows.
A 30-minute walkthrough tailored to your organization — the screens your team would use every day, pricing and an implementation plan.